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Passageways October 2008 e-Newsletter:
In This Issue...


Want to see something featured in Passageways Monthly? Let us know at: newsletters@passageways.com.


Passageways sails past 150 customer mark!

Passageways celebrates another milestone... sails past 150 customer mark with several new clients coming on board.

Read the full press release it here:
http://www.passageways.com/news31.php

Also check out the Passageways blog for more:
http://www.passageways.com/blog/2008/10/ha-150th-filed-away.html


Only Two Months Left to "Name Your Price" on the Auction Manager Module

November and December are the last two months to participate in the Passageways Charitable initiative with the Auction Manager Module. Purchase the Auction Manager Module by "naming your own price" and help Passageways donate every dollar to charity.


So far over $12,000 already raised!!


Click here to download the "Purchase Agreement" and name your price

Then click the "Get it now!" button below and attach
the "Purchase Agreement" to the email.


Registration for PowWOW 2009 is now open

PowWOW 2009 is closer than you think! Our conference has a new format this year with conference events all day on Wednesday April 29th and Thursday April 30th. After much anticipation, we are exploring a new optional post-conference training and possibly a certification event on Thursday evening and Friday, morning. Details on our new certification program will be available after an initial customer survey soon. Please be sure to participate in this survey and help us design an appropriate certification program.

Mark your calendar with these important dates:

PowWOW 2009 Conference: April 29th & 30th beginning at 8:00 a.m.

Post-Conference Training: April 30 (evening) & May 1 until noon.

PowWOW 2009 will be held at the Embassy Suites located in beautiful downtown Indianapolis. As a special treat, we have arranged for an informative day and fun-filled evening in the exquisite Indiana Roof Ballroom. Connected to the hotel, this ballroom was built in 1927 to resemble the courtyard of a Spanish coastal village. The room is framed by a 40-foot domed ceiling that creates a starry blue night sky and a shimmering crescent moon that peeks through billowing clouds. Come and enjoy this unique and unforgettable experience that will make for a great PowWOW.

The 2009 PowWOW promises to be our best ever with more knowledge sharing and training than ever before. The PowWOW conference is priced at a very affordable $347 per person ($297 Early Bird pricing before Jan 30th, 2009) and each optional certification will be $100 per person. This conference will be packed with fun, networking, and plenty of surprises.




Register now for PowWOW 2009!
The rooms will fill up quickly and the early bird pricing ends on January 30, 2009.

Congratulations to the lucky winners of Passageways Board Portal Saints Experience giveaway

The lucky winners for Passageways Board Portal Saints Experience giveaway are Kimberly Hester, Executive Vice President Network Services at CO-OP Financial Services and her husband Mitch.

They will be in New Orleans rooting for the Saints on Passageways. The winning package includes:

  • 2 tickets to a Saints Game
  • Hotel accommodations for 2 nights at the Ritz Carlton in New Orleans
  • Airfare for 2
  • Limo transportation from the hotel to the stadium for the game
This contest was a great success with 50 organizations signing up for a Board Portal demonstration. Although you didn't win, this software could translate into a big win for your Credit Union or Bank.

Learn More about this Board Portal Solution by clicking here.

The Peer Webinar Series continues on Wednesday, November 12, with Aaron Copeland from Purdue Employees FCU will share their winning Best Practices entry in the category of "Best 3rd Party Tie-In" from PowWOW 2008. The presentation of PEFCU's Strategic Resource Allocation Application will show you how PEFCU has provided aggregate, customizable reports of Track-IT Help Desk and Redmine Projects issues on portal islands to enhance upper management's ability to prioritize projects and allocate resources. Don't miss this educational webinar.

   
Speaker: Aaron Copeland, Purdue Employees FCU
Hosted By: Paroon Chadha & Anna Happ
Passageways, LLC

Date: Wed. November 12, 2008
Time: 10 am PST/11 am MST/12 pm CST/1 pm EST
Duration: 60 minute Web Seminar


Thank you to Edwin Vargas at Georgia's Own CU for presenting the Peer Webinar on Oct 30th about the Shopping Kart software on their Passageways Portal. We had 18 people attend that session and received great feedback!



Who's buying what?
A quick list of Passageways products purchased in October
and who bought them.


  • First Merchants Corporation - Enterprise Instant Messenger
  • Mutual First FCU (NE), $105 million in assets - New Portal Customer
  • Enrichment FCU (TN), $291 million in assets - New Portal Customer
  • Connex CU (CN), $337 million in assets - Auction Module
  • Purdue Employees FCU (IN), $503 million in assets - UC4 Integration Software
  • Eli Lilly FCU (IN), $804 million in assets - Headquarters Customizations
  • Community Educators CU (FL), $311 million in assets - Integrating Card Reader With Lobby Management Application

Did you know?
Would you like to view You Tube videos within your company portal? Well, you can! Do you know how?
  1. From the YouTube website, pull up the video that you're wishing to upload.
  2. To the right of the video, there will be two links. One that says "URL" and another that says "Embed".
  3. Copy the "Embed" link.
  4. In the portal, on the Rich Text Editor island, from the Actions tab, choose to Edit the content.
  5. Select to edit the island in HTML. This button is located in the bottom left hand corner of the editor, and appears to be two arrows, or < >.
  6. Paste the copied link into the editor in HTML mode.
  7. Click OK.
  8. This will embed the video into a rich text editor for viewing!!
See if you can grab a video!

Have fun with it!



New product release Bulletin - Announcements Module v3.4.0.0

Post Dating Announcements

You can now set a start date when adding a new group announcement.

Preview Announcements

A preview button has been added to the rich text editor so you can view what the announcement will look like before creating it.

View Expired Announcements

On the My Group Announcements Island you can now check the box to view expired announcements, which will show as gray text. You can also search for both current and expired announcements from the Group Announcements Island. You can view expired announcements from the Edit/Delete Announcements action page of the Group Announcements Island.

Read Receipt Announcements

When adding a new announcement you can now set whether to require a read receipt. On the My Group Announcements Island you will see orange text stating that a read receipt is required and to click the link to view the announcement. Once an announcement has been read the announcement text will display in the My Group Announcements Island. You can view the users that have and have not read an announcement that requires a read receipt by clicking the View Read Receipts icon on the Group Announcements Island. The View Read Receipts will display two lists one for users that have read the announcement and one for users that have not read the announcement. There is also a link to create an email to send to all users whom have not read the announcement.

Set Maximum Number of Announcements on Page

You can set the maximum number of announcements to show on each page of the Group Announcements Island from the action page.

Show Message and Attachments on My Group Announcements

The My Group Announcements Island now displays the attachment and the text of the announcement.

Include Full Text in Announcement Alert

There is now a check box to include announcement text in the alert on the Add Announcement action page.

Set Default Expiration Days

The default expiration days for announcements can now be set at the portal level. Previous number of days was 5 and this will be the default.

Multiple attachments on an Announcement

Multiple attachments can now be added to an announcement.

Images available in Announcement RTE

Images can now be included in the Announcement body. Adding images to Announcements - we "turned on" the image button in the Rich Text Editor and have allowed users to insert images from the Image Gallery. There remains a challenge as those images will not appear on mobile devices or in emails when the full announcement is sent out. This is a known issue and was deemed acceptable.


Please visit our support center to run Live Update to apply these patches. If you need further assistance, please feel free to contact Support at 765-497-8815, or via email at support@passageways.com




Is your portal running slowly all of the sudden? Are you getting SQL errors?

If so, your Passageways SQL log files could be getting too big.

Some examples of the error are:

  • Timeout expired
  • The timeout period elapsed prior to completion of the operation or the server is not responding
  • The transaction log for database 'Passageways' is full
Are you running out of disk space on your portal server?

You can check the size of SQL log files by following the instructions below:

  • SQL 2005
    1. Right click on database name — Properties
    2. Click on Files and from there you can look at the size of both the database and the log file.


  • SQL2000
    1. Right click on database name — Properties
    2. Click on the Transaction Log tab to view the size
Please don't hesitate to contact your Account Executive to have your portal scheduled for a "tune-up"!

Phone: (765) 497-8815
Email: support@passageways.com




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eTrainings:

November
Products & Services
Friday, 11/7/2008
2:00 PM - 3:00 PM (ET)

Help Desk
Monday, 11/10/2008
2:00 PM - 3:00 PM (ET)


Timesheets
Friday, 11/14/2008
2:00 PM - 3:00 PM (ET)



Expense Report Tracking
Monday, 11/17/2008
2:00 PM - 3:00 PM (ET)



Portal Framework
Friday, 11/21/2008
2:00 PM - 3:00 PM (ET)



eForms Builder
Monday, 11/24/2008
2:00 PM - 3:00 PM (ET)



Assigned Tasks
Wednesday, 11/26/2008
2:00 PM - 3:00 PM (ET)





Quick Links
Passageways Support

Contact Us
http://www.passageways.com

Sales
sales@passageways.com
Telephone: (765) 497-8832
Fax: (765) 497-8804

Consulting Services 
mrelia@passageways.com
Telephone: (765) 497-8808

Customer Support
support@passageways.com
Telephone: (765) 497-8815

Product DemonstrationRequest More Information